Refund Policy

Return and Refund Policy
Thanks for purchasing at Vectorcraft. We sincerely appreciate the opportunity to serve you.
However, if you are unsatisfied with your purchase or have any queries, we are here to help you with
that.
1. RETURN CRITERIA.
(a) An item purchased must be returned at the customer's discretion within 15 calendar day(s) from
the date of the purchase.
(b) All returned items must be unused and in the same condition as they were at the time of
purchase. Tampered items will not be accepted and, thus, must be refrained from being returned.
(c) Items must be returned in original packaging only.
(d) When returning a purchased item, the original receipt of the purchase transaction must be
provided along with the item.
2. REFUND AND SHIPPING TERMS.
(a) Upon the successful return of the product, VectorCraft shall notify of the refund status after
scrutiny.
(b) The customer is responsible for the shipping cost, which is not covered by the Refund Policy and
will not be reimbursed by the Company.
(c) However, if VectorCraft makes a delivery mistake or error, all charges, including the total cost of
purchase and shipping charges, will be refunded to the customer within 15 day(s) of notice of the
issue.
(d) A refund shall only be expected upon the condition of the item returned.
(e) The refunded amount shall be credited to the customer's registered account within 15 calendar
day(s) of reporting the issue.
If you have any further doubts or queries, please contact us at VectorCraft25@outlook.com. We look
forward to the continued opportunity to provide you with our exceptional services.